Revolutionary Spotlight — Rosalind Harris

Rosalind Harris

Instant Assistant

Owner: Rosalind Harris

1. How long have you been in business?
13 months

2. Why did you start your business?
To take advantage of over 25 years experience as an administrative professional and to have more control and flexibility over the type of work I do and companies I would like to work with.

3. What types of businesses do your service?
Not-for-profits, pet trainers and behavioral therapists, associations and professional membership organizations, concierge services, web designers, financial advisors

4. What is your niche?
Not-for-profits and professional membership organizations

5. What is the most important lesson you’ve learned since opening your virtual doors?
That it is possible to be responsive and still say no to clients without compromising the relationship

6. What resources can you not live without?
Up-to-date equipment and technology, VA forums

7. What’s the best part about being a VA?
Freedom to make business choices, being able to handpick clients and projects

8. What’s the greatest thing you’ve done for your business?
Recently upgraded my computer and printer and purchased new accounting software. Joined two VA Forums.

9. Where do you see yourself in 5 years?
Achieving VA certification, becoming a certified woman-owned minority business, having a significant online presence, utilizing what I’ve learned to help others enter the industry and grow successful businesses

10. What the biggest obstacle you face in your business? How did you overcome it?
Biggest obstacle is educating the business community about the virtual assistant concept and industry. Haven’t overcome yet. It’s an ongoing process.

11. In your opinion, what’s the best feature of the Revolution?
The size of the Revolution is the best feature. For a time, I participated in VANA and felt overwhelmed by the sheer size of the group. With the Revolution, you have an opportunity to develop closer relationships and friendships. I’ve become quite friendly with Angela Smith of Accu-Assist. She was very welcoming when I joined the REV and we continue to correspond outside the forum on a regular basis. The second best feature is that everyone openly shares their expertise and tries to help one another.

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